Merchant Matrix AI | The Future of Work
System Status: Online & Autonomous

Clone Your Best Employee.
Scale Infinitely.

Most support teams are drowning. Our AI agents learn your business in 48 hours, answer calls instantly, and fix problems while you sleep.

Trusted by forward-thinking brands

It listens. It thinks.
It speaks.

Click the mic. Ask about a refund. Interrupt it. Stutter. It doesn’t matter.

This isn’t a “press 1 for sales” menu. It’s a fluid, intelligent conversation that sounds frighteningly human.

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Hold Time
24/7
Availability
Merchant AI
00:02
mic_off Mute
dialpad Keypad
volume_up Audio
Tap to speak below

Humans for Empathy. AI for Scale.

We don’t give you a tool and wish you luck. We build, train, and manage the agent for you. It’s a “Done-For-You” service.

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100% Brand Voice Match

We train the AI on your past emails and chats. It learns how you talk to customers and sounds just like your team.

Formal Tone

“Certainly. I’ve processed your refund immediately. Is there anything else I can assist with?”

Casual Tone

“Done! Refund’s on its way 💸 Anything else you need?”

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Instant Actions

It doesn’t just talk. It logs into Shopify, Stripe, or Salesforce to actually *do* the work.

Refunds Tracking Booking

Omni-Channel Native

One AI. Every platform.

call Voice
sms SMS
mail Email
WhatsUp

It handles the boring stuff.

Watch it solve complex logistics problems without a human involved.

Support AI
Support AI
WhatsApp • Business
WhatsApp & SMS Automation

Logistics Solved in Seconds.

Your customer texts “where’s my order?” and the AI finds it, updates the address, and confirms the change. No human needed.

Draft – Gmail
To:
customer@gmail.com
Subject:
Re: Item arrived damaged (Order #9921)
auto_awesome AI Drafted & Sent
Smart Email

Inbox Zero. Every Day.

We don’t use templates. The AI reads the incoming email, understands the emotion (angry, confused, happy), checks your inventory, and writes a perfect, personalized response.

Results, not promises.

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“Customers literally can’t tell it’s an AI. Our support costs dropped 70% in month one.”

Jessica L.
CMO, FashionNova
starstarstarstarstar

“The WhatsApp integration is magic. We wake up to 0 open tickets every single morning.”

Mark R.
Founder, SaaS Co
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“Setup took 2 days. It handles refunds faster than my team ever could. Game changer.”

Sarah K.
Ops Lead
starstarstarstarstar

“Customers literally can’t tell it’s an AI. Our support costs dropped 70% in month one.”

Jessica L.
CMO, FashionNova

Cheaper than an Intern.

Simple monthly pricing. Cancel anytime.

Starter

$99/mo

For small shops just starting out.

  • check 1 AI Agent
  • check Email Only
  • check Standard Training
Get Started
Most Popular

Growth

$750/mo

Full autonomy for growing brands.

  • check_circle 3 AI Agents
  • check_circle Voice, SMS & Email
  • check_circle Shopify/CRM Integration
  • check_circle 24/7 Priority Support
Get Started

Enterprise

$1,999/mo

For high volume support teams.

  • check Unlimited Agents
  • check All Channels Included
  • check Custom API Builds
  • check Dedicated Success Mgr
Contact Sales
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